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Shipping & Returns

Your guide to hassle-free shopping.

Shipping Information

Delivery Times

Orders are typically processed within 2-3 business days. Once shipped, delivery times vary by location:

  • Major Metros (Johannesburg, Cape Town, Durban): 3-5 business days
  • Regional Areas: 5-7 business days
  • Rural Areas: 7-10 business days

Please note that these are estimates and may be subject to delays during peak seasons or unforeseen circumstances.

Shipping Costs

A flat rate of R 80.00 applies to all orders nationwide. We offer free shipping on orders above R 1000.00.

All shipping costs are calculated at checkout.

Tracking Your Order

Once your order has been dispatched, you will receive an email confirmation containing your tracking number and a link to the courier's website. You can use this link to monitor the progress of your delivery.


Returns & Exchanges

Our Policy

We want you to be completely satisfied with your purchase. If you are not, we accept returns or exchanges within 30 days of the purchase date, subject to the following conditions:

  • Items must be unworn, unwashed, and in their original condition.
  • All original tags and packaging must be intact.
  • Proof of purchase (order number or receipt) is required.

Please note that final sale items and personalized products are not eligible for return or exchange.

How to Initiate a Return/Exchange

To start a return or exchange, please contact our customer service team at info@disciplineddisciples.co.za with your order number and reason for return. We will provide you with instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item for a different size or product, please contact us. We'll assist you with the process based on product availability.